Is Google Down ... Or Is It Just You?

Is Google Down ... Or Is It Just You?

When you aren't able to reach Google, or one of Google's services, how are you supposed to tell if it's down for everyone, or if it's just you?

Even if it seems like Google is down, the problem may be with your computer or device, modem or router, or even your internet service provider (ISP).

It can be difficult to determine the exact reason that Google isn't working for you, but there are a handful of ways to see if Google is actually down for everyone, or if it's more likely to be a problem on your end.

Do You See An Error When You Try to Access Google?

When you aren't able to access Google, or one of Google's services, you will sometimes see an error message in your browser. If you do see an error message, or an error code, it's important to write it down, because it may help you figure out what the problem is.

Google error messages aren't always perfectly clear, and it isn't always easy to figure out the problem just by reading the message. It's still important to write the message down though, because it may be the key to figuring out if Google is really down, or if it's just you.

Here are some of the more common Google error messages:

  1. 500. That's an error.
  2. The server encountered an error and could not complete your request.
  3. Server is not responding.
  4. We're sorry, a server error occurred. Please wait a bit and try again.
  5. Backend error.

When you try to access Google, and you see any of these error messages, it usually means that Google is having trouble.

To determine whether that's actually the case, and that the problem isn't on your end, check out the troubleshooting steps below in the "I Think Google Is Down Just for Me! Is There Anything I Can Do?" section.



When You See No Error Message, That Also Means Something

If you try to access Google, or any Google service, and you don't see an error message at all, that's an indication that there's something very wrong with either your internet connection or Google's servers. You can check to see if others are experiencing the same problem, using the tips below, but your first step should be to verify that your device has a solid internet connection.

For example, if you're reading this on your phone because your computer isn't able to access anything at all, that's would indicate that there is a problem with your computer, your network hardware, or your internet service provider.

In some cases, you'll see an HTTP status code error instead of a Google error message. When that happens, the first thing you should do is verify that you're actually able to load websites other than Google.

"I Think Google Is Down for Everyone! How Can I Be Sure?"

If you think that there might be some type of problem with Google, and everything is working fine on your end, your first step should be to confirm that suspicion with a little research.

By either confirming that Google is down for everyone, or discovering that it works fine for other people, you'll be able to determine the best course of action. If the problem is on Google's end, you'll have to wait for them to fix it. If it's on your end, keep reading to find some useful troubleshooting tips later in this article.

Here are the steps that you should take, in this specific order, when you suspect that Google is down for everyone. If you aren't sure where to start, this is a good place.

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